P617 CEEFAX 617 Sat 19 Aug 22:58/44
|l4|l4|, 4/5
n1n1 HERE AND NOW
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CHARTERS
The gas bill's wrong, the train's been
cancelled, the motorway's jammed, the
wait for a hospital appointment is
impossibly long...
If you complain, who'll listen and will
it really make a difference?
The Citizen's Charter, the Patient's
Charter, the Passenger's Charter...
there are now more than 40 charters in
place, to raise standards in public
service and champion the cause of the
consumer seeking redress or
compjnsation.
PublicEye BBC1 TV BBC2 TV Reg Vari