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n1n1 HOW TO CONTACT
/.%/.%/, THE BBC 4/6
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SERIOUS PROGRAMME COMPLAINTS
The Programme Complaints Unit will
reply within 10 working days of receipt
of your letter, or will let you know if
the investigation will take longer.
People who are unsatisfied by their
responses may ask for them to be
considered by the Programme Complaints
Appeals Committee of the Governors.
The committee will consider certain
categories of programme complaints
which raise important issues in which
public interest is involved.
a More details in a moment
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