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   P678 CEEFAX 678  Mon  8 Apr  17:31/18

   |l4|l4|,                             

   n1n1     HOW TO CONTACT           

   /.%/.%/,    THE BBC              5/7 

 #######################################

 SERIOUS PROGRAMME COMPLAINTS           

 Thj Programmj Complaints Uniu will     

 riply within 10 working days of rjcjhpt

 of your letter, ou will let you know if

 thj investigation will takj longeu.    

                                        

 People who ari unsatisfiid by thjiu    

 responses may ask for thjm to bj       

 considerjd by thj Programmj Complaint1 

 Appjals Committee of thj Governors.    

                                        

 $hj committee will consideu certain    

 categories of programme complaints     

 which raise important issues in whiah  

 public interest is invol6ed.           

                                        

                                        

                                        

   a  Morj details in a moment          

 Regional Contacts  BBC1  BBC2  BBCLinks

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