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PROGRAMME COMPLAINTS UNIT
The BBC has strengthened its complaints
process to ensure that you know how to
complain and what to expect from us if
you do. The easiest way to complain is
to contact BBC Information:
Write to:BBC Complaints,BBC Information
PO Box 1922,Glasgow G2 3WT
Website: www.bbc.co.uk/complaints
You can also complain in writing direct
to programmes. We will aim to respond
within ten working days and to resolve
the complaint at the first stage.
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